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Career Opportunities

Career Opportunities at The MBA Tour

About Us:
The MBA Tour is an organizer of graduate business school recruiting events. We organize over 60 events each year in Asia, Australia, Europe, India, Africa, North and South America. Our events emphasize personal interaction between prospective graduate business school students, admissions representatives, alumni and other like-minded education enthusiasts. Established in 1993, we have built our reputation based on representing top business schools from around the world.

We are looking for team members who like working in a small team environment, and enjoy traveling! In addition to your main responsibilities you will travel 4-6 weeks every year both domestically and internationally to manage and lead our recruiting events. "Tour Leading" as we call it, is done in addition to your day to day responsibilities and is an exciting experience to see your work efforts in action, and see the world!

 


About the Role: Director
Full time client relations and market development for North America. Tour Leader for domestic and international tours.

Compensation: Starting salary commensurate with past experience. Variable compensation based on sales. Variable compensation eligibility for 2019 for a start date before April 1, 2019.  Inquire for total compensation package, typically in the six figures

Location: Concord, Mass

The position will include, but is not limited to, the following responsibilities:

Primary responsibilities:

Business Development

  • Manage client university relationships with top business schools across North America
  • Travel to client campuses to strengthen and broaden relationships
  • Develop and maintain relationships with MBA marketing and admissions directors
  • Survey clients and MBA students to monitor appropriateness of current services and programs
  • Serve as an ambassador of The MBA Tour with the North American Advisory Board
  • Continuously seek to improve the way The MBA Tour communicates with its clients
  • Coordinate (and participate in) the research that supports continuously improving marketing efforts
  • Stay current with world events that impact demand for MBAs in different countries and regions
  • Research and further develop database of North American clients and partners assisting with international tours
  • Identify key admissions consultants, test prep centers, and key players in the media and press and cultivate relationships
  • Identity other relevant players in the MBA market

 

Program Development
Changes in the industry and MBA market require the continuing assessment of current products and services and the development of new ones. In conjunction with other tour leaders, it will be essential to:

  • Propose and develop enhancements to our current tours
  • Develop new programs that will address client needs
  • Propose new information sources to reinforce services

 

Tour Responsibilities:

  • Travel and Lead tours and train junior tour Leaders
  • Plan and execute events and activities while on tour
  • Assist with distribution of materials to tour members
  • Provide support and information to orient new tour members to optional activities
  • Coordinate production and organization of tour-related materials
  • Prepare registration materials
  • Database updates post tour
  • Website maintenance and updates to tour member’s web pages
  • Develop and update the tour itinerary
  • Assist with coordination and arrangement of tour logistics, working with the tour leaders and Event Manager
  • Manage set-up of events and coordinate on-site registration with local contractors
  • Assist with the development of tour-related publications
  • Assist with tour evaluations and collecting client feedback

 

Skills and Competencies

  • Bachelor’s Degree required, ideally in business but not a requirement.  Having an MBA is an advantage
  • Two to four years of commercial experience in account management, preferably in a knowledge-based professional services sector
  • Account management experience is preferred
  • Knowledge of the higher education industry is an advantage
  • Self-starter and motivated to work both independently and collaboratively within a small team
  • Friendly and outgoing personality
  • Networking skills are key for this role
  • Authorized to work in the United States
  • Fluent English is a necessity, other languages are a considerable advantage


To apply, please send a resume and cover letter to: info@thembatour.com



About the Role: Marketing Associate

We are looking for a highly motivated, creative and curious learner to join our marketing team in this new role. The ideal candidate has a passion for and experience in social media and content marketing and a demonstrated ability to use both creativity and analytics to attract a target audience and drive engagement.
This role's main responsibilities will be managing content creation and execution for our email marketing lifecycle and social media channels. In addition, this role will support and collaborate with the Digital Content Manager and Marketing Partnerships & PR Manager to learn and assist with all facets of our marketing campaigns.

MAIN RESPONSIBILITIES:

Email Marketing

  • Manage and improve full lifecycle of email marketing campaigns including creation, implementation, adjustments, and reporting to improve future efforts
  • Manage and improve the prospective student lead generation conversion funnel for all website & 3rd party forms
  • Continually optimize email marketing & sign-ups to increase email Key Performance Indicators (KPI'S): registration conversion, lead collections, content clicks, etc.
  • Ensure all email campaigns are created according to brand guidelines & executed according to marketing timeline
  • Analyze event campaign performance, measure against target KPI's, use results to make changes to future campaigns

Social Media Management & Content Creation:
  • Manage content creation and posting to all social media channels: Instagram, Facebook, Twitter, LinkedIn
  • Liaison with consultant(s) who manage Chinese Social Media channels (WeChat, Weibo)
  • Learn about and apply emerging trends in social media and content marketing. Collaborate with internal team & contracted PR firms to set objectives & strategy for social media channels
  • Build innovative content and promotional content for distribution through social media, website landing pages, email campaigns and the blog (video, graphics, multimedia, contests)

Social Media Product Management:
  • Collaborate with team to update & improve all touch points for clients who purchase The MBA Tour's Social Media Package: package options, communication methods, information dissemination & collection from clients
  • Collaborate with team to create collateral material for selling the Social Media Package: company brochure, website content, PPT presentation content for Account Managers
  • Work with Social Media Package clients to ensure execution of all contracted options in the package

SECONDARY RESPONSIBILITIES:

Collaborate with the Digital Content Manager to:
  • Manage digital advertising campaigns
  • Create digital ad content and manage 3rd party graphic designers
  • Manage and execute website updates
  • Assist in creation of annual company brochure
  • Perform seasonal campaign analysis

Collaborate with the Marketing Partnerships & PR Manager to:
  • Manage relationships with existing PR & media firms, research & evaluate new firms for new markets, or under-performing markets
  • Work with firms to develop press pitches, source data, and create marketing collateral for media campaigns
  • Manage relationships and renew contracts with partner organizations (test prep, admissions consulting, non-profit, financing, etc).
  • Review & set annual budgets, ensuring we are on budget and reporting to accounting accurately according to budgeting allocation standards. Make decisions on how best to allocate general marketing spends that apply to branding & all tours

TOUR LEADING:

Travel, Event & Client Management:
  • Travel 4-6 weeks out of the year both domestically and internationally
  • Ability to work long hours while traveling for events and being predominantly client facing. (This requires a high level of thinking on your feet, having strong problem solving abilities, and being efficient in order to keep up with your main role responsibilities, and it's fun!)
  • Onsite manager for events: responsible for ensuring smooth operations for clients (business schools), event attendees (prospective applicants) and partner organizations, including set up, training registration staff, running the event format, managing on-site technology and event wrap-up requirements.
  • Main point of contact for all aspects of The MBA Tour while managing events for clients (high level of client management required)

Administrative
  • Manage Tour Leader pre-event & post event activities: tour itinerary, some travel logistics, email communications with clients, updating and distributing tour documents to clients, planning additional activities outside of events in international cities: (social and professional)
  • Complete data entry and event data management required for tours

SKILLS & EXPERIENCE REQUIREMENTS:

  • Bachelor's Degree in Marketing, Communications, Business, Creative Writing, Graphic Design or other related field (May 2019 graduates are eligible to apply for this position)
  • 2 years or less of internship or previous work experience in: content marketing, social media management, email lifecycle management, digital advertising, campaign marketing
  • Graphic design experience and ability to create engaging written, graphic & multimedia content
  • Campaign performance and data analysis experience, preferably with Google Analytics
  • Strong attention to detail, flexible with change, strong collaborative skills and team player attitude
  • Proven ability to quickly learn new technologies
  • Energy and enthusiasm for the success of our clients
  • Demonstrated ability to continuously improve and learn both soft and hard skills required for job growth

SKILLS & EXPERIENCE PREFERENCES:

  • Experience with Google Analytics, Excel, Photoshop, InDesign, Illustrator, HTML
  • WordPress or other blogger platform
  • Experience with email marketing platforms (Mailchimp, Constant Contact, etc.), content marketing platforms (HubSpot, Marketo, etc.), social media management platforms (Hootsuite, Later, MeetEdgar, etc)
  • Fluency in a second language (specify in your application)
  • Study abroad or living abroad experience

Compensation: Starting salary commensurate with past experience.
Benefits: We offer competitive benefits including paid vacation, 401(k) match, and Medical, Dental insurance.
To apply please submit a:
  1. Resume (include undergrad GPA)
  2. Cover letter that includes answers to the questions below (please keep to one page)
  3. Any supporting material that you believe demonstrates your fit for the role (social media content, writing or blog samples, graphic design, videos, etc.)

Cover Letter Questions:
  1. Tell us about your relevant experience and what makes you a great candidate for this role. Please comment on the responsibilities of the main role in addition to your ability to be a great Tour Leader at our events
  2. What do you think it means to be a "team player"? How do you showcase these qualities?
  3. Describe a time when you had to learn or master something new for work or a project. What was your process and the outcome?
  4. Share an experience of when you worked with a difficult co-worker or classmate. How did you handle the situation?
  5. When you are working on many different projects, how do you prioritize to get things done?
  6. Name one country/place you want to go: where & why is it your to pick?

Send Applications to: jobs@thembatour.com




About the Role: Event Operations Coordinator

We are looking for a highly motivated, detail oriented team member who loves planning and staying organized! The ideal candidate has a passion for planning and logistics and also enjoys traveling and working across cultures. This candidate should have extensive travel experience and an ability to problem solve and think on their feet! Candidates should be tech savvy, have excellent communication and customer service experience.

This role's main responsibilities will be to collaborate and support closely with the Events Manager to ensure the success of 65+ events per year. This will include negotiating contracts, specific event logistics as well as the organization of event information. Part of this role will include onsite management across the globe.

MAIN RESPONSIBILITIES:

Event Management
  • Assist with venue research, negotiation, and selection.
  • Assist with event coordination and logistics.
  • Assist with client travel arrangements, communicating with travel agency, hotels, and clients.
  • Data entry with regards to event dates, venue information, timing etc on company website.
  • Edit/Create documents to prepare clients (business schools) for recruiting events.
  • Coordinate and prepare materials that need to be shipped to events.
  • Assist with organizing and updating exhibitor packs.
  • Assist Tour Leaders with creating event options online, itinerary creation, etc.
  • Assist clients with tour registration, signing up for options, login assistance and general questions.
  • Respond to general email and voice inquiries (from students, clients, vendors etc).

Travel Assistance/Client Liaison
  • "Go to" person for client (business school) questions across tours and events - (shipping, schedules, event logistics, travel, visa questions etc.)
  • Assist with itinerary updates where needed.
  • Assist clients with tour registration, signing up for options, login assistance etc.
  • Main contact for tour leader questions and assistance.
  • Create/upload options into our database, approve options and assist in managing panel participation.
  • Manage data on Tour Member web site, keeping current data available to clients.

Office Management
  • Liaison between web programmers and the company, working to implement changes, testing and updates.
  • Manage databases to ensure data is accurate, including client info, event dates and scheduled meetings.
  • Handle general email and phone inquiries, forwarding to appropriate colleagues when appropriate.
  • Manage ordering office and event supplies and keeping inventory.
  • Create/upload options into our database, approve options and assist in managing panel participation.
  • Manage data on Tour Member web site, keeping current data available to clients.

Website Management
  • Assist with website updates report issues to developer, and monitoring online content to ensure up to date event information.


TOUR LEADING:

Travel, Event & Client Management:
  • Travel 4-6 weeks out of the year both domestically and internationally
  • Ability to work long hours while traveling for events and being predominantly client facing. (This requires a high level of thinking on your feet, having strong problem solving abilities, and being efficient in order to keep up with your main role responsibilities, and it's fun!)
  • Onsite manager for events: responsible for ensuring smooth operations for clients (business schools), event attendees (prospective applicants) and partner organizations, including set up, training registration staff, running the event format, managing on-site technology and event wrap-up requirements.
  • Main point of contact for all aspects of The MBA Tour while managing events for clients (high level of client management required)

Administrative
  • Manage Tour Leader pre-event & post event activities: tour itinerary, some travel logistics, email communications with clients, updating and distributing tour documents to clients, planning additional activities outside of events in international cities: (social and professional)
  • Complete data entry and event data management required for tours


SKILLS & EXPERIENCE REQUIREMENTS:

  • Bachelor's Degree (2019 graduates are eligible to apply for this role, we will accommodate a start date after graduation)
  • 0-2 years of related experience
  • Excellent organizational and communication skills
  • Demonstrated ability to multitask
  • Ability to work with diverse constituents and cultures
  • Demonstrated ability to work independently and in small team environment
  • Experience with event management and negotiation
  • Fluency in a second language (specify in your application)
  • Study abroad or living abroad experience

Compensation: Starting salary commensurate with past experience.
Benefits: We offer competitive benefits including paid vacation, 401(k) match, and Medical, Dental insurance.
To apply please submit a:
  1. Resume (include undergrad GPA)
  2. Cover letter (please keep to one page)
  3. Any supporting material that you believe demonstrates your fit for the role

Cover Letter Guiding Questions (optional):
  1. Tell us about your relevant experience and what makes you a great candidate for this role. Please comment on the responsibilities of the main role in addition to your ability to be a great Tour Leader at our events
  2. What do you think it means to be a "team player"? How do you showcase these qualities?
  3. Describe a time when you had to learn or master something new for work or a project, what was your process and the outcome?
  4. Share an experience of when you worked with a difficult co-worker or classmate, how did you handle the situation?
  5. When you are working on many different projects, how do you prioritize to get things done?
  6. Name one country/place you want to go: where & why is it your to pick?

Send Applications to Rachel Keane & Caroline Lee (info@thembatour.com)